Terms & Conditions


Effective Date: [15th January 2018]




This website is owned and operated by Gas App UK Ltd. Our company information is at the end of this document.


Please read these terms and conditions carefully. They replace any previous versions. Please print or save these terms for future use as we cannot guarantee that they will remain accessible on our website in future. These terms and conditions are available in the English language only.


These terms and conditions apply to use of our website. Use of our app and portal are subject to separate terms and conditions.


Where we refer to “Consumer” below we mean an individual acting for purposes which are wholly or mainly outside that person’s trade, business, craft or profession.


Changes to the terms and conditions


We may change these terms and conditions by posting the revised version on our website at any time. Please check our website from time to time. You will be bound by the revised agreement if you continue to use our website following the effective date shown.


Acceptable use policy


You agree that you will not in connection with our website:


breach any applicable law, regulation or code of conduct or infringe any intellectual property or other rights of others;


use our website to provide a similar service to third parties or otherwise with a view to competing with us;


use our website for junk mail, spam, pyramid or similar or fraudulent schemes;


do anything which may have the effect of disrupting our website including worms, viruses, software bombs or mass mailings;


do anything which may negatively affect other users’ enjoyment of our website;


gain unauthorised access to any part of our website or equipment used to provide our website;


use any automated means to interact with our systems excluding public search engines; or


attempt, encourage or assist any of the above.


Third party websites / advertising / services


We may link to third party websites which may be of interest to you and/or include third party advertising on our site and/or use third party-provided services on our site. We do not recommend or endorse, nor are we legally responsible for, those sites or services. You use such third party sites or services at your own risk.




You acknowledge and agree that we may process your personal data in accordance with the terms of our privacy and cookies policy which is subject to change from time to time.


Functioning of our website


We do not guarantee that our website will be uninterrupted or error-free and we are not responsible for any losses arising from such errors or interruptions. We are entitled, without notice and without liability, to suspend the website for repair, maintenance, improvement or other technical reason and to make changes to our website.


Intellectual property rights


All intellectual property rights in connection with our site are owned by us or our suppliers, partners or other users. For the purposes of your personal use only, you may view such material on your device and print a single copy. You may not otherwise use, sublicense, retrieve, display, modify, copy, print, sell, distribute, download, hire, reverse engineer (unless permitted by applicable law) or create extracts of, or derivative works from, such material without our specific prior written consent.


Just to be clear - you must not collect, scrape, harvest, frame or deep-link to any information on our website without our specific prior written consent.




Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents.


If you are a Consumer, we shall not be liable for any loss or damage caused by us or our employees or agents in circumstances where:


there is no breach of a legal duty owed to you by us or by any of our employees or agents;


such loss or damage was not reasonably foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract);


such loss or damage is caused by you, for example by not complying with this agreement; or


such loss or damage relates to a business of yours.


If you are a Consumer, you will be liable for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement or misuse of our website (subject of course to our obligation to mitigate any losses).


The following clauses apply only if you are a business:


In no event (including our own negligence) will we be liable for any:

  1. economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);

  2. loss of goodwill or reputation;

  3. special, indirect or consequential losses; or

  4. damage to or loss of data

(even if we have been advised of the possibility of such losses).


You will indemnify us against all claims and liabilities directly or indirectly related to your use of the website and/or breach of this agreement.


To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement.


English law


These terms and conditions shall be governed by English law and any disputes will be decided only by the courts of the United Kingdom.




We may send all notices under this agreement by email to the most recent email address you have supplied to us (unless otherwise stated in this agreement). Headings used in this agreement are for information and not binding. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a “waiver” (i.e. that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, the rest of the agreement shall continue to apply. We may transfer this agreement to a third party but this will not affect your rights or obligations. A person who is not a party to this agreement shall have no rights to enforce this agreement except insofar as expressly stated otherwise.




If you have any complaints, please contact us via the contact details shown below.


Contact information


Company name: Gas App Uk Ltd


Company number: 10164162


VAT number: 285380283


Registered office and trading address: Shakespeare Buildings, 26 Cradley Road, Cradley Heath, West Midlands, United Kingdom, B64 6AG


Other contact information: See our website at

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All Users are required to complete the information requested within the website fully and accurately. The required information may change from time to time at the absolute discretion of Gas App Uk Ltd.


Users are required to pay a subscription charge of £100.00 + VAT per annum to Gas App Uk Ltd in order to access the App and its features. The timing and manner of payments is set out within the website itself.


Payments to Gas App Uk Ltd are non-refundable and non-transferable.


The subscription charge may change from time to time at the absolute discretion of Gas App Uk Ltd. Any changes will be stated within the App itself.


Users are required to pay a repeat subscription every 12 months. In the event that payment is not made at the required time, the subscription will come to an end immediately and without notice. You agree that Payment will be taken automatically on every 12 months on the anniversary of your subscription using the payment card that you initially used to sign up to the service. You should ensue that payment details are kept up to date to ensure continuity of your subscription.


All applications for finance made through the App are arranged and facilitated by Phoenix Financial Consultants Limited (hereinafter referred to as ‘Phoenix’), Unit 8, Abbots Business Park, Primrose Hill, Kings Langley, Hertfordshire. WD4 8FR.


Users understand and agree that Gas App Uk Ltd are not in any way involved in the provision of credit and/or other financial services available through the App.


In order for Users to access the credit facility through the App, they must be approved as an Introducer Appointed Representative by Phoenix. Users are required to provide all information requested by Phoenix through the App accurately. Approval of Users as Introducer Appointed Representatives is at the absolute discretion of Phoenix.


Gas App Uk Ltd are not in any way involved in Users’ applications to become Introducer Approved Representatives, and approval or rejection of applications is outside of the control of Gas App Uk Ltd.


Users are referred to the full Terms & Conditions of Phoenix, and any application to become an Introducer Approved Representative constitutes a binding agreement to these Terms & Conditions, and those of Phoenix.


Gas App Uk Ltd offer no indication or guarantee regarding the length of time it takes for Phoenix to communicate an acceptance of rejection of Users’ applications to become Introducer Approved Representatives. Users are referred to the Terms & Conditions of Phoenix in this regard.


All complaints, queries, and other communications regarding the finance facility available through the App should be directed to Phoenix at the address stated in clause 3 above.


Gas App Uk Ltd are not responsible for the decisions and actions of Phoenix, and Users understand and agree that Gas App Uk Ltd will not be liable for any losses or damage suffered as a result of any matter relating to the finance facility within the App.


In the event that a User is not accepted by Phoenix as an Introducer Approved Representative, Gas App Uk will refund the £100.00 subscription charge to the User within 10 working days of notification of the rejection.


The names and details of persons applying for finance through the App are not retained by Gas App Uk Ltd or by the App itself. All information provided through the App is forwarded to Phoenix and/or the finance provider.


All work undertaken by Users in connection with a subscription to the App must comply with current building regulations, and must be within working practices governed by Gas Safe, and must be undertaken in accordance with Manufacturer’s instructions, where applicable.


Gas App Uk Ltd accept no liability for claims and/or losses arising from defective work and/or Goods, and Users agree to indemnify Gas App Uk Ltd against all and any such claims and/or losses.


Users agree to indemnify Gas App Uk Ltd to the full extent and entirety for all costs and expenses, including the cost of obtaining legal representation, in the event of any claim connected to defective workmanship and/or Goods.


In the event that Gas App Uk Ltd are notified of a complaint of any nature whatsoever against any User, Gas App Uk Ltd may, at their absolute discretion, remove the ability to utilise the finance application feature both temporarily or permanently. Users will not be entitled to a refund of the subscription charge in the event of withdrawal of the finance feature.

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