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FAQs

Q. How much does it cost to use Gas App Uk?

Nothing, Zero, Nought, Zilch its totally FREE, you can use everything in both the app and web platform without paying anything NO catches NO gimmicks!

Q. Who can use Gas App Uk?

Gas App Uk is designed exclusively for registered gas engineers, apprentices and students learning the trade.

Q. Why should I use the app?

Gas App Uk is a vital resource for the day-to-day work of gas engineering. It gives you access to all the tools necessary to make your work easier, better and more efficient.

Q. What devices can I use Gas App Uk on?

Gas App Uk is available on iOS and Android devices including phones, iPads and tablets. You can also access our Gas App Uk web interface from computers and laptops.

Q. What if I have an idea for new features?

We would love to hear from you! We always welcome improvements from Gas App Uk members, and we take your feedback seriously. Please submit your idea using the contact form below and we will look into how viable it is.

Q. How is my data backed up and looked after?

Our servers back up all data automatically and continuously so you don’t need to worry about your data being lost.

We respect your privacy and take protecting it seriously. Information collected through our service is used only for the purpose of providing our service to our members. For more information, please visit our T&Cs and Privacy Policy.

Q. How to reset my password?

For the web portal, visit the member login area where there is a link for forgotten passwords. For the app, visit the initial sign in screen.

Q. I have another problem with the app

We are always here to help. Please fill out the contact form below and we will do our best to get back to you ASAP. We do our best to reply within 24-48 hours.

Q. Is there anything on the app for commercial engineers?

Yes, we have Manufacturer’s Instructions for Boilers, Warm Air Units etc. We plan to significantly improve our offering for commercial engineers in the near future so please keep checking back.

Q. Can I share my subscription with other users?

No, sorry. It’s one subscription per person, as per our T&Cs.

Contact Us

Need help or have questions? We always welcome feedback from our members. Please feel free to drop us an email using the contact form below. Our team will do their best to get back to you as quickly as they can.

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